Refund policy

Refund & Replacement Policy

Because our merchandise is custom printed-on-demand just for you, we cannot accept returns, refunds, or exchanges if you change your mind or accidentally order the wrong size. We kindly ask that you review our sizing charts carefully before purchasing.

Fulfillment Errors & Damaged Items:
Your satisfaction is our top priority! If we make a mistake and your shirt arrives damaged, misprinted, or is physically the wrong size from what you ordered (e.g., you ordered a Large but received a Medium), we will gladly fix it.

Please email us at metalhavenmusic@gmail.com within 14 days of delivery with:

•Your order number

•A clear photo showing the issue (such as the size tag or the printing defect)

Once verified, we will immediately arrange a brand-new replacement order to be printed and shipped to you completely free of charge! You do not need to mail the incorrect item back to us.